Medical Social Services

Navigate Care
With Confidence.

Our licensed medical social workers (MSWs) help patients and families understand their options, access community resources, and navigate the complex healthcare system — so that social, emotional, and practical barriers never stand in the way of good care.

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Medical social worker meeting with patient and family to discuss care resources

Licensed MSWs

Navigating care for patients & families

Overview

What Are Medical Social Services?

Medical social work addresses the social, emotional, and environmental factors that affect a patient's health and recovery. Our MSWs assess each patient's unique situation and connect them with the resources, support, and planning they need to thrive at home.

From helping families understand a new diagnosis to coordinating long-term care planning, our social workers are advocates who ensure that every patient has the support system they need — not just the clinical care.

What's Included

Psychosocial assessment and counseling

Community resource identification and referral

Long-term care planning and placement assistance

Caregiver support and education

Crisis intervention and emotional support

Advance directive and end-of-life planning guidance

Financial resource and benefits counseling

Care transition coordination

Family and caregiver communication support

What We Provide

Our Medical Social Services Services

Psychosocial Assessment

Comprehensive evaluation of the social, emotional, and environmental factors affecting the patient's health, recovery, and ability to remain safely at home.

Community Resource Referrals

Identification and connection to community programs, support groups, transportation services, meal delivery, financial assistance, and other local resources.

Caregiver Support

Education, counseling, and practical support for family members and caregivers managing the emotional and logistical demands of caring for a loved one at home.

Care Transition Planning

Coordination of safe, smooth transitions between care settings — hospital to home, SNF to home, or home to assisted living — with attention to continuity of care.

Emotional Counseling

Short-term counseling and emotional support for patients and families coping with illness, disability, grief, anxiety, or adjustment to new health challenges.